Toi Ohomai Institute of Technology

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Toi Ohomai Institute of Technology needed to replace an ageing SMIS (student management information system). Moving to a new system would give Toi Ohomai greater control and flexibility to improve service levels to all users.

After a review of suitable candidates, Cucumber was selected to support Toi Ohomai's IT team through the process of adapting and implementing the new solution. A phased approach was required to mitigate risk and minimise disruption to students and staff.

In addition to typical project management duties, a key role for Cucumber was acting as the neutral link between the software vendor and Toi Ohomai. With no agenda, apart from timely and successful completion of the project, Cucumber was able to smooth the transition to the new SMIS.

Fully implemented, the new solution is more than meeting stakeholders’ expectations. Outsourcing project management to Cucumber spared the polytech’s IT resources, ensured timely completion and looked after the relationship between software vendor and customer.

WHAT WAS INVOLVED

  • Assistance with scoping the project
  • Helping the it manager present the project pathway to stakeholders
  • Project management scheduling and support for the project team
  • Project framework documentation and guidance
  • Task and issue management
  • Risk identification, prevention and management
  • Change management

"Cucumber Consulting provides resources that ensure a professional approach but also fit well into the Toi Ohomai IT team and culture. We are delighted with the project management support provided.”

Rabindra Das
Toi Ohomai Institute of Technology, IT Manager

Rabindra Das

Toi Ohomai Institute of Technology, IT Manager

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