Service Design; over-hyped buzzword or powerful transformation tool?

Customers understand their experience of a service very well. The problem is that most organisations often develop their services at arm’s length, or

• 12:12pm
• 31/10/2017

Bringing Agile to Tauranga

I think sometimes Tauranga gets a bad rap as a place for the ‘newly wed or the nearly dead’. Those of us that are lucky enough to live here know what

• 12:20pm
• 13/10/2017

Agile - Fad or Fab?

Prior to Cucumber I had worked in marketing roles at a large NZ company and as such I had been the client of a number of brand, design and digital age

• 10:31am
• 22/09/2017

The key to a successful project

I recently attended a presentation from project futurist and guru Colin D Ellis. Colin is an exceptional presenter and engages the audience with his e

• 09:50am
• 07/09/2017

Don’t put Content Strategy in the Corner (Stories from the CMS)

As a website manager in a large corporate company for many years, I learnt the hard way the importance of managing content in a website CMS (Content M

• 03:23am
• 31/08/2017

Supply Chain – Information Risks

Some of you may know from a previous blog that I started a Diploma in Supply Chain Management L6 with Toi Ohomai. Mainly because the businesses I am t

• 11:11pm
• 23/08/2017

Are your project risks a dripping tap?

It's always a conundrum isn't it? What to do with that tap that leaks just a little, give it an extra hard twist or just feather it till the water sto

• 05:31am
• 09/08/2017

Google Tag Manager 101 Part 8 - CSS Selector

The most important page on your website is your home page. For our website, just over 50% of traffic lands on the home page and for some sites that I

• 10:20pm
• 20/07/2017

PlantTech – a triumph for Tauranga!

As someone who grew up in Tauranga and then left for over 10 years to study, start my career and travel the world, coming home to ‘settle down’ always

• 03:47am
• 19/07/2017

Groundswell Festival of Innovation

Cucumber is sponsoring Groundswell, Tauranga’s inaugural Festival of Innovation created to power the movement, spark collaborations, conversations and

• 04:02am
• 26/06/2017

Sitecore Trendspot 2017

Missed out on Sitecore Trendspot 2017? Never fear, we’ve captured the top highlights from the keynotes and strategy sessions right here in this handy

• 05:00am
• 23/06/2017

Google Tag Manager 101 Part 7 - The Data Layer

I set out on this series of articles intending to write a simple guide to Google Tag Manager for non-developers. After all, the main benefit of Google

• 01:36am
• 16/06/2017

Design Disruptors

Design Disruptors; my kind of people! A couple of weeks ago, on a cold and blustery Thursday 150 folk braved the un-Tauranga like weather to come alon

• 08:22pm
• 29/05/2017

Back to the Future - Design Insights

The 80s are back! Great Scott Marty, we’ve dialled the DeLorean up to 2017 but nothing’s changed? We all know how styles come and go and if you hold o

• 08:44pm
• 10/05/2017

MobileTech 2017 - A Glimpse into the Future

Cucumber recently sponsored the MobileTech 2017 conference in Rotorua. It was the 5th time the event had been run and it's clear why this is becoming

• 08:19pm
• 06/04/2017

A Leagile Strategy

Whilst embarking on a two year supply chain course at Toi-Ohomai from February this year I was presented with, in my first set of course material, two

• 03:30am
• 14/03/2017

Young Innovators Awards 2017

YIA was started in 2013 with one big idea: CREATING TOMORROW'S INNOVATORS In the first 3 years of YIA, there was just a single winner and that person

• 11:52pm
• 10/03/2017

Do your Digital Hygiene first

Recently I had an initial meeting with the Chief Digital Officer in a very well-known company. In this meeting I asked for their number one challenge

• 12:11am
• 28/02/2017

Act at speed without risk

Last November I was asked to present at Enable 2016 in Auckland. The theme was Enabling business transformation through the IT function and was attend

• 10:28pm
• 17/01/2017

The Journey to Servitization Part 2

In Part One we talked about the concept of servitization as an integrated product-service offering that creates additional customer value and aims to

• 03:45am
• 12/10/2016