ISL Tracker Application

Independent Stevedoring Limited (ISL) is a stevedoring company specialising in project cargoes, bulk cargo, fresh produce and added value commodities. As a specialist in the industry, ISL has an international reputation for the skilful handling of a variety of mixed break bulk cargoes.

ISL required a new mobile logistics solution to replace the legacy system used to validate, track and load logs onto ships. The new solution had to be intuitive, user-friendly and robust for wharf side use by stevedores. Reliability was a fundamental requirement as shipping delays can be very costly.

 

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Cucumber provided a Business Analyst who worked closely with ISL to understand existing challenges and resulting solution requirements. After reviewing off-the-shelf packages against requirements, ISL selected Cucumber to build a tailor-made solution as existing systems were too complex, didn’t provide the desired functionality and left ISL unable to control future enhancements.

A key project requirement was the ability to start small and the agility to easily enhance the solution to meet future business requirements over time. Using an agile process Cucumber were able to deliver small amounts of functionality quickly to get key stakeholder feedback and allow for change within the defined project timelines and budget.

Through this approach, Cucumber developed the new Tracker solution over a short period of time with the ISL product owner involved on a daily basis. The technical solution included a management and customer portal along with an Android mobile application for wharf side cargo scanning and validation.

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THE RESULT

After delivering the solution on time and within budget, it was beta tested on a real ship load across a weekend with zero issues, a testament to the thorough testing by Cucumber and ISL.

Initial feedback is overwhelmingly positive with ISL reporting operational efficiency gains through reduced admin time and data entry errors. Enhanced load progress dashboards deliver real time insight for ISL management and improved communication & visibility for their customers.

The whole team were fantastic. There were no surprises, except how well it went. Every single person exceeded my expectations, I’ve never come across a team where everyone excelled. They understood our business requirements, they asked the right questions and really took me along with them. They delivered exactly what we needed.

Paula Clode
ISL, Financial Controller

Paula Clode

ISL, Financial Controller

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